Operating a home inspection business is much different than performing home inspections. This book will open your eyes with its great insight into what a home inspection business is really about.

The Online quiz for this book is included with the purchase price.

This exam tests your knowledge of content in the book Business of Home Inspection.

Professional home inspection requires both verbal and written disclosure of the findings. Disclosure of the findings in a home inspection is both art and science. This book, written specifically to train the home inspector, is based on the experiences of a multitude of home inspectors and tens of thousands of home inspections. It will help you master the art of professional disclosure. Learn the language. Learn how to say what you mean by using usefully neutral language. Remember, how you present is every bit as important as what you present. The use of professional terminology, uncharged statements, and accurate content is the rule. This thought provoking and insightful book will bring you to a new focus when disclosing your findings to all those present at a home inspection, and all those who will read your report.

The Online quiz for this book is included with the purchase price.

This exam tests your knowledge of content in the book Professional Disclosure.

Learn the real story behind dealing with home inspection client COMPLAINTS. Regardless of the skill, knowledge, intention and performance of the home inspector, complaints will still occur. This text encompasses the training you will need to deal with the inevitable home inspection client complaint.

A very proactive approach to handling complaints about a home inspection will maintain your professional reputation and a properly handled complaint will result in an improvement in how you are perceived relative to you client. Learn the proactive approach to preventing and resolving complaints.

The Online quiz for this book is included with the purchase price.

This exam tests your knowledge of content in the book An Industry In Crisis.

This book is a part of series that were written to provide the basic knowledge that is needed in order to begin inspecting the structure of a home..

The Online quiz for this book is included with the purchase price.

Marketing to grow your home inspection business. Information that every home inspector needs to know.

The Online quiz for this book is included with the purchase price.

This book is a part of series that were written to provide the basic knowledge that is needed in order to begin inspecting the electrical system of a home.

The Online quiz for this book is included with the purchase price.

This book is a part of series that were written to provide the basic knowledge that is needed in order to begin inspecting the plumbing system of a home.

The Online quiz for this book is included with the purchase price.

This exam tests your knowledge of content in the book Roofs.

Part of a series of seven textbooks that introduce the reader to all aspects of home inspection.

The Online quiz for this book is included with the purchase price.

This exam tests your knowledge of content in the book Exteriors.

This enhanced version of "The Homebook®" has been developed as a very useful tool for use by Professionals that are a involved with real estate transactions. Designed to provide insight, perspective, and facts concerning the transaction, and the house involved in the transaction. "The Professional's Reference Homebook™" is a "must have" reference for all of those who are routinely involved with the purchase or sale of homes.

The Online quiz for this book is included with the purchase price.

When you are in need of good Public Relations is when you are dealing with customer complaints. The experience of ten years and about 150,000 home inspections provides an excellent opportunity to collect hundreds of examples of "real complaints" from clients, and "real responses" to those complaints from the company. This CD contains hundreds of examples of what the complaint entailed and the history of how it was resolved. When (not if) you get a complaint, you will be glad you have a copy of this CD as a reference.

The Online quiz for this collection on CD is included with the purchase price.

This package contains all of the Correspondence Course materials on the topic of residential structures.

Online quizzes or tests are included with the purchase price for each item in this package.

This package contains all of the Correspondence Course materials on the topic of residential heating and cooling systems..

Online quizzes or tests are included with the purchase price for each item in this package.

This package contains all of the Correspondence Course materials on the topics of residential electrical and plumbing systems.

Online quizzes or tests are included with the purchase price for each item in this package.

This package contains all of the Correspondence Course materials on the topics of residential Interiors, Kitchens and basements.

Online quizzes or tests are included with the purchase price for each item in this package.

This package contains all of the Correspondence Course materials on the topics of "Exterior" & "Roofing".

Online quizzes or tests are included with the purchase price for each item in this package.