Professional home inspection requires both verbal and written disclosure of the findings. Disclosure of the findings in a home inspection is both art and science. This book, written specifically to train the home inspector, is based on the experiences of a multitude of home inspectors and tens of thousands of home inspections. It will help you master the art of professional disclosure. Learn the language. Learn how to say what you mean by using usefully neutral language. Remember, how you present is every bit as important as what you present. The use of professional terminology, uncharged statements, and accurate content is the rule. This thought provoking and insightful book will bring you to a new focus when disclosing your findings to all those present at a home inspection, and all those who will read your report.
The Online quiz for this book is included with the purchase price.
Learn the real story behind dealing with home inspection client COMPLAINTS. Regardless of the skill, knowledge, intention and performance of the home inspector, complaints will still occur. This text encompasses the training you will need to deal with the inevitable home inspection client complaint.
A very proactive approach to handling complaints about a home inspection will maintain your professional reputation and a properly handled complaint will result in an improvement in how you are perceived relative to you client. Learn the proactive approach to preventing and resolving complaints.
The Online quiz for this book is included with the purchase price.
This book is a part of series that were written to provide the basic knowledge that is needed in order to begin inspecting the electrical system of a home.
The Online quiz for this book is included with the purchase price.
This book is a part of series that were written to provide the basic knowledge that is needed in order to begin inspecting the plumbing system of a home.
The Online quiz for this book is included with the purchase price.
A fully referenced report on water seepage in basements and crawlspaces is included to make this a package report system that has enormous benefit to the Client and Home Inspector. The book thoroughly explains the causes, problems and solutions associated with wet basements or crawlspaces. Used as a text in home inspection schools, this book provides invaluable insight into cause and cure for nearly every wet basement or crawlspace problem. A "must read" for home inspectors, and a valuable source of information for the home owner.
This enhanced version of "The Homebook®" has been developed as a very useful tool for use by Professionals that are a involved with real estate transactions. Designed to provide insight, perspective, and facts concerning the transaction, and the house involved in the transaction. "The Professional's Reference Homebook™" is a "must have" reference for all of those who are routinely involved with the purchase or sale of homes.
The Online quiz for this book is included with the purchase price.
Our, five-day, 60 hr. home inspector course emphasizes practical, hands-on training. A mixture of classroom presentations in multimedia, and "hands-on" laboratory, students are free to manipulate all the equipment in our extensive laboratory in order to become comfortable with the hardware they will encounter in the field. Training aids include heating systems, cooling systems, electrical systems, roofing, plumbing systems, and components of all types. You will get hands-on training with a wide variety of electrical panels, distribution systems (fuses, circuit breakers, trough and sub-panel systems), furnaces, boilers, air conditioners, heat pumps, water heaters, well pumps, and much more!
When you are in need of good Public Relations is when you are dealing with customer complaints. The experience of ten years and about 150,000 home inspections provides an excellent opportunity to collect hundreds of examples of "real complaints" from clients, and "real responses" to those complaints from the company. This CD contains hundreds of examples of what the complaint entailed and the history of how it was resolved. When (not if) you get a complaint, you will be glad you have a copy of this CD as a reference.
The Online quiz for this collection on CD is included with the purchase price.
