This is primarily a telephone answering & reference guide.

Operating a home inspection business is much different than performing home inspections. This book will open your eyes with its great insight into what a home inspection business is really about.

The Online quiz for this book is included with the purchase price.

Professional home inspection requires both verbal and written disclosure of the findings. Disclosure of the findings in a home inspection is both art and science. This book, written specifically to train the home inspector, is based on the experiences of a multitude of home inspectors and tens of thousands of home inspections. It will help you master the art of professional disclosure. Learn the language. Learn how to say what you mean by using usefully neutral language. Remember, how you present is every bit as important as what you present. The use of professional terminology, uncharged statements, and accurate content is the rule. This thought provoking and insightful book will bring you to a new focus when disclosing your findings to all those present at a home inspection, and all those who will read your report.

The Online quiz for this book is included with the purchase price.

Learn the real story behind dealing with home inspection client COMPLAINTS. Regardless of the skill, knowledge, intention and performance of the home inspector, complaints will still occur. This text encompasses the training you will need to deal with the inevitable home inspection client complaint.

A very proactive approach to handling complaints about a home inspection will maintain your professional reputation and a properly handled complaint will result in an improvement in how you are perceived relative to you client. Learn the proactive approach to preventing and resolving complaints.

The Online quiz for this book is included with the purchase price.

This book is a part of series that were written to provide the basic knowledge that is needed in order to begin inspecting the structure of a home..

The Online quiz for this book is included with the purchase price.

This exam tests your knowledge of content in the book Structures.

This book is a part of series that were written to provide the basic knowledge that is needed in order to begin inspecting the heating and cooling systems in a home.

The Online quiz for this book is included with the purchase price.

Marketing to grow your home inspection business. Information that every home inspector needs to know.

The Online quiz for this book is included with the purchase price.

This book is a part of series that were written to provide the basic knowledge that is needed in order to begin inspecting the electrical system of a home.

The Online quiz for this book is included with the purchase price.

This exam tests your knowledge of content in the book Electric.

This book is a part of series that were written to provide the basic knowledge that is needed in order to begin inspecting the plumbing system of a home.

The Online quiz for this book is included with the purchase price.

This exam tests your knowledge of content in the book Plumbing.

A handy office tool to keep track of inspections, requests and cancellations as they occur.

This is an "online" textbook that includes thousands of full color pictures as examples of what to inspect and how to identify defects in installation, design, materials and performance of the roofing systems. The book also contains several quizzes, which allow the reader to ascess his level of understanding.

Three-part forms ensure that you always have a standby reference.

Part of a series of seven textbooks that introduce the reader to all aspects of home inspection.

The Online quiz for this book is included with the purchase price.

This exam tests your knowledge of content in the book Interiors.

A fully referenced report on water seepage in basements and crawlspaces is included to make this a package report system that has enormous benefit to the Client and Home Inspector. The book thoroughly explains the causes, problems and solutions associated with wet basements or crawlspaces. Used as a text in home inspection schools, this book provides invaluable insight into cause and cure for nearly every wet basement or crawlspace problem. A "must read" for home inspectors, and a valuable source of information for the home owner.

Someone in your company should become well polished in giving presentations to any number of different audiences. Delivering a "personal presentation" is a powerful method of marketing. This manuscript spells out how to take full advantage of this marketing technique and resolves the difficulties inspectors encounter when trying to treat both home buyers and real estate agents as customers.

The ideal manual for the inspector or inspector in training who never became the super electrical technician. NOTE: This is a manuscript, a work in progress